Address:
Room 1001, 10/F, Tower 1, China Hong Kong City, 30 Canton Road, Tsim Sha Tsui,
Kowloon, Hong Kong (By appointment only)

Opening Hours:
Pickup: 10:15am – 6:45pm (Closed on Saturdays, Sundays, and public holidays. Please schedule your appointment in advance.)

Customer Enquiries: 10:00am – 7:00pm (Monday to Friday, excluding public holidays. Text enquiries will be replied to within 48 working hours.)

Contact Methods:
To better protect our customers and maintain detailed records of all
transaction-related enquiries, Eco Ring Online Store only accepts enquiries via WhatsApp text messages or email to the designated addresses. Phone
enquiries are no longer supported.

WhatsApp: +852-9544 7177 (Please do not call or use WhatsApp voice calls)
Product & Shopping Enquiries: enquiry@ecoringhk.com

Privacy Policy & Complaints: info@ecoringhk.com
(Monday to Friday, excluding public holidays. Text enquiries will be replied to within 48 working hours.)

To help us respond faster, please include the product ID when enquiring about a specific item (the 8- or 9-digit number at the end of the product name, separated by a “–” symbol).

Enquiries will be handled in the order they are received. Please avoid
sending duplicate messages, as this may delay our response time.

Enquiries regarding authenticity or price negotiations will not be responded.